Real Projects. Measurable Outcomes. No Fluff.

This portfolio shows real work I’ve delivered for SMB clients from AI-powered booking systems and automated workflows to e-commerce platforms and self-service portals. Each project had a specific business problem. Each solution delivered a measurable result.

I don’t list projects to show off tech. I share them to show you what’s possible when AI and automation are applied to real business problems, the kind you’re probably dealing with right now.

A transportation company was managing all bookings manually by phone calls, WhatsApp messages, and spreadsheets. Drivers didn’t know their schedule until the day before. Clients had no confirmation system. Dispatch was chaotic.
Learn More →

Manual booking meant errors. Drivers received last-minute schedule changes. Clients called repeatedly for confirmations. The operations manager spent 4+ hours a day on logistics that should have been automated.

• Built a complete booking and dispatch management system
• Automated driver scheduling and real-time job assignment
• Client portal with self-service booking and live status updates
• Automated SMS and email confirmations on booking, dispatch, and arrival

• Operations manager time on manual scheduling: reduced from 4 hrs/day to under 30 minutes
• Client “Where is my driver?” calls: dropped by 80%
• Booking errors: eliminated

A bodybuilding coach ran memberships and coaching manually on-boarding new clients via email, sending workout videos through WhatsApp, and tracking progress in spreadsheets. The system didn’t scale.
Learn More →

Managing 30+ active coaching clients through email and WhatsApp meant hours of admin weekly. Progress tracking was inconsistent. New client on-boarding took days instead of minutes.

• Custom membership and coaching dashboard for trainers and clients
• Automated client on-boarding with intake forms and welcome sequences
• Training video library with personalized plan delivery
• Progress tracking with automated check-in reminders

• Client on-boarding time: reduced from 2 days to under 10 minutes
• Coach admin time per client: down by 70%
• Platform now handles 3x the client load without extra overhead

A solar installation company had a basic website with no way to generate quotes online. Sales staff spent hours building manual quotes for leads who often weren’t ready to buy. The conversion rate was low and the sales cycle was long.
Learn More →

Every quote required a site visit or long consultation call. Sales staff couldn’t focus on closing because they were stuck in quoting. The website had no way to capture and qualify leads automatically.

• Full e-commerce website with product filtering and specification tools
• Interactive quote builder, Customers can enter their details, get a price instantly
• Dynamic pricing engine that adjusts based on system size and location
• Lead capture and CRM integration, Quotes stored and followed up automatically

• Time-to-quote: reduced from 2 hours to under 5 minutes
• Inbound leads increased as the quote tool drove organic search traffic
• Sales team focus shifted from quoting to closing

A mid-sized company running multiple warehouses had no centralized system. Order fulfillment was tracked across spreadsheets. Stock levels were inaccurate. Picking errors caused costly delays.
Learn More →

No single source of truth for inventory or orders across warehouses. Manual stock reconciliation took a full day each week. Picking errors were common, leading to returns, refunds, and damaged client relationships.

• Scalable Warehouse Management System (WMS) covering multiple locations
• Real-time inventory tracking and automatic reorder alerts
• Order fulfillment workflows with barcode scanning and pick-list generation
• Client-facing order status portal with live tracking

• Weekly inventory reconciliation: from 8 hours to fully automated
• Picking errors: reduced by over 90%
• Order fulfillment speed: improved by 35%

A utility services company was handling all customer service requests manually, billing questions, service updates and account changes required staff intervention for every single request.
Learn More →

Customer service staff were overwhelmed with routine requests that customers could handle themselves. Billing processes were manual and error-prone. Customers had no visibility into their account without calling in.

• Self-service customer portal, account management, billing history, service requests
• Automated billing cycle with invoice generation and payment processing
• Service request tracking with automated status updates to customers
• Integration with back-end operations system

• Customer service calls: reduced by 60% as customers self-served
• Billing errors: eliminated through automation
• Customer satisfaction scores improved with real-time account visibility

Every project above started with a conversation. A business owner described their problem. I identified where automation could solve it. I built it, tested it, and launched it.

Your business has processes that could be automated. Most of my clients find 3-5 high-impact opportunities in our first call alone.